Adobe Premiere Pro Wont Playback

Troubleshooting sound playback issues (no sound) in Premiere Pro

There is no sound during playback (preview) in Adobe Premiere Pro on Windows or Mac OS.

In the Clip Speed/Duration dialog box, choose a new playback speed as a percentage, and choose a Time Interpolation option. This sets the way Premiere Pro renders the new playback speed: Frame Sampling gives the best playback performance but not the smoothest playback. Frame Blending is better quality but takes more work for your computer to play. Adobe Premiere can’t detect GPU graphics card. Adobe Premiere Pro is probably the best video editing software for 360 videos because of its ever-growing list of capabilities. But it does have bugs, one of which is that sometimes, it can’t find your GPU (graphics card). Here’s how to solve it. There is no sound during playback (preview) in Adobe Premiere Pro on Windows or Mac OS. To fix this problem, you must first determine which clips have no sound during playback.

To fix this problem, you must first determine which clips have no sound during playback.

Perform the following steps (which create a test clip of color bars with a 1-kHz tone) to determine which clips are missing sound during playback.

  1. In the Project panel, double-click Bars and Tone. The Bars and Tone clip opens in the Source Monitor.

    If Bars and Tone clip doesn't open in the Source Monitor, then drag the clip to the Timeline.

  2. Click the Play button in the Source Monitor (or play the clip from Timeline). If you do not hear the tone, then go to Sound is missing from all clips. If you do hear the tone, then go to Sound is missing from some clips.

If sound is missing from all clips in all projects, then do the following tasks in order:

1. Choose a system default audio device and check its volume.

Your computer could have more than one device that can play back audio (e.g., an internal speaker, external speakers, or headphones). Set your preferred device as the system default sound playback device, and then verify that its volume is not muted or set low.

Use the Control Panel to check your default audio device and its volume setting.

  1. Open an Adobe Premiere Pro project that contains audio clips, video clips with audio, or a Bars and Tone clip.

  2. Choose Premiere Pro > Preferences > Audio Hardware.
  3. Choose an audio device:

    Premiere Pro: Choose the audio device you want to use from the Adobe Desktop Audio menu. Or click the Settings button to open the Settings dialog box, and choose your default audio device.

  4. Play a clip. If you still do not hear sound, then go back to Step 2 and try a different audio device.

2. (Windows) Adjust the audio hardware driver settings in Adobe Premiere Pro.

  1. Open an Adobe Premiere Pro project that contains audio clips, video clips with audio, or a Bars And Tone clip.
  2. In the Default Device (Premiere Pro CS6) or Device Class (Premiere Pro) pop-up menu, choose an ASIO driver (if one is listed).

    Otherwise, choose Premiere Pro WDM Sound (Premiere Pro CS6) or MME (Premiere Pro)

  3. Enable your preferred device by clicking the Default Output menu and choosing a device.

    For best results, enable the device that you chose as the system default playback device in Task 1.

  4. Play a clip. If you still do not hear sound, then go back to Step 2 and try a different driver.

הערה:

For more information on Premiere Pro audio drivers and audio hardware preferences, see Audio hardware preferences.

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3. (Windows) Update the driver for your sound card, or install an ASIO driver.

If you don't hear sound after completing the tasks above, then the driver for your computer's sound card could be out-of-date. Many sound card manufacturers frequently update their software drivers. Contact the manufacturer of your sound card or the manufacturer of your computer for an updated driver, or download one from the manufacturer's website. When you have updated the driver, repeat the solutions above.

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If no ASIO driver is installed and one is available for your sound card, then download and install the ASIO driver.

If sound is missing only from certain clips or only from clips in a certain project, then do the following tasks in order:

In the Timeline panel, look at the box at the far left or far upper left of each audio track's header. If no speaker icon appears in this box, then the track is disabled. To enable a disabled audio track, click in the box. A speaker icon appears.

In the illustrated example below, the speaker icon (circled) indicates that the Audio 1 track is enabled. On the right side, the empty box indicates that the Audio 1 track is disabled:

Premiere Pro Won't Playback


Use the Audio Mixer or Timeline panel to determine if an audio track is muted or has low volume, and to increase the volume if necessary.

Premiere Pro: Do one of the following:

Adobe Premiere Pro Cc 2018 Won't Playback

  • Open the Audio Mixer, choose Window > Audio Clip Mixer > [Sequence Name] or Window > Audio Track Mixer > [Sequence Name].
  • In the Timeline panel, look at the box at the left.

If the M next to any of the tracks is highlighted, the audio is muted. Click M to turn sound on.

3. Check for muted, low-volume, or disabled clips.

Verify that individual clip's volume is not muted or low. For instructions, see Monitor clip volume and pan using Audio Clip Mixer.

Also verify that individual clips are not disabled. For instructions, see Enable or disable a clip.

If you completed the steps above and you still don't hear sound, the problematic clips could have been encoded with an incompatible codec. Codecs are algorithms for compressing audio and video data. Many different codecs exist. Sometimes, Adobe Premiere Pro can't decode files that were encoded with a poorly designed codec or a codec that is not installed on your computer.

You can download third-party codecs from codec publishers' websites. If the codec used to create the clips isn't available as a QuickTime component, use other software to transcode them with a different audio-encoding format. (Try MPEG Streamclip or QuickTime Player with the QuickTime Pro upgrade.) Then, import the transcoded files into Adobe Premiere Pro.

To troubleshoot codec issues (on both Windows and Mac OS), see Troubleshoot file formats and codecs.

Sometimes, when you import the footage the footage may missing audio or video. To know more about this issue, see the KB article, No sound during playback.

פריטים דומים נוספים

If you have recently changed your audio driver or the Adobe Premiere Pro CC version and the video playback in Premiere is choppy or it is lagging then here are some tips which may help you to fix the problem:

  1. In Premiere go to Edit->Preferences->Audio Hardware and change the Default Input: to None. If this did not help, then go to step 2.
  2. In Premiere go to File->Project Settings and change the Mercury Playback Engine Renderer from GPU
    Acceleration (OpenCL) to Software only. If this did not help then go to step 3.
  3. In Premiere go to Edit -> Preferences -> Media and make sure that the Media Cache Files and Media Cache Location is set to your fastest drive (preferably an SSD drive). If this is already set to your fastest drive then you can click the Clean button for Media Cache Database. If you have an older version of Premiere which does not have the Clean cache button you can manually remove the cache files (on Windows they are located here c:Users<username>AppDataRoamingAdobeCommon). If this did not help then go to step 4.
  4. If none of the above did help. Try to install an older version of Adobe Premiere or see if there is an update with a newer version.

NOTE:
If your Windows system drive is full then we also recommend cleaning the junk files with WinSysClean this may speed up your entire computer and the Adobe Premiere workflow.